Support

Need a hand with SlabMate? We are happy to help. Most questions are answered below — if yours is not, email us and we will get back to you.

Contact

Email support@alexwhin.com. Please include your iPhone model and iOS version so we can help faster.

Restoring a purchase

If you have bought SlabMate Premium and it is not active on a device, open Settings > Restore purchases. Restores use your Apple Account, so make sure you are signed in with the same Apple ID you purchased with.

Managing a subscription

Subscriptions are managed by Apple. Open the Settings app, tap your name, then Subscriptions to change or cancel. Cancelling stops the next renewal; your current period runs to its end.

Your data

SlabMate keeps your content on your device. Deleting the app removes it. See the privacy policy for the full detail.

Feedback

Feature ideas and bug reports are always welcome at the email above — they genuinely shape what we build next.